Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make transactions, or contact us for support.

Personal Information

• Name and email address
• Health goals and supplement preferences
• Purchase history and order information
• Account preferences and settings
• Communication history with our support team

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

• Processing orders and managing your account
• Providing personalized supplement recommendations
• Providing customer support and responding to inquiries
• Sending important updates about products and services
• Improving our products and educational content
• Detecting and preventing fraud and abuse
• Complying with legal obligations and health regulations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With service providers who assist in operating our platform

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict processing of your information
• The right to data portability

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content.

7. Third-Party Services

Our platform may integrate with third-party services such as authentication providers, payment processors, and shipping partners. These services have their own privacy policies that govern how they handle your information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@joinformulahealth.com